The Impact of Artificial Intelligence on Human Resources Management Strategy: Opportunities for the Humanisation and Risks


  • Valeriya KONOVALOVA State University of Management, Moscow
  • Elena MITROFANOVA State University of Management, Moscow
  • Alexandra MITROFANOVA State University of Management, Moscow
  • Rita GEVORGYAN Khachatur Abovyan ASPU



Artificial Intelligence, Digital Humanism, Experience Management, Engagement, Wellbeing, Discrimination, HR Management Strategy


The article discusses the growing role of artificial intelligence in human resources management strategy. The results of research and practical experience confirm the possibility of using artificial intelligence to humanise human resource management (reducing bias in the selection of personnel, mastering employees’ experience, personalising training, analysing the emotional state of employees, and managing their wellbeing) are generalised. Highlighted are the risks of dehumanisation of personnel management when introducing artificial intelligence, which can be caused by both new threats and the strengthening of existing problems in this area.


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Author Biographies

Valeriya KONOVALOVA, State University of Management, Moscow

PhD in Economics, Professor of Department Human Resource Management of the State University of Management, Moscow, Russian Federation.

Elena MITROFANOVA, State University of Management, Moscow

PhD in Economics, Professor at the Department of Human Resource Management of the State University of Management, Moscow, Russian Federation.

Alexandra MITROFANOVA, State University of Management, Moscow

PhD in Economics, Associate Professor at the Department of Human Resource Management of the State University of Management, Moscow, Russian Federation.

Rita GEVORGYAN, Khachatur Abovyan ASPU

PhD in Economics, Associate Professor, the Head of the Department of Economics and Management at Khachatur Abovyan ASPU, Yerevan, Armenia.


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How to Cite

KONOVALOVA, V., MITROFANOVA, E., MITROFANOVA, A., & GEVORGYAN, R. (2022). The Impact of Artificial Intelligence on Human Resources Management Strategy: Opportunities for the Humanisation and Risks. WISDOM, 2(1), 88–96.